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Re: urgent: Unable to apply firewall rules on router


Hi Ugo,

I have seen similar issues with i.e. starting a VM when there are other
long running jobs - check if there are any ongoing long jobs already, that
might be blocking the executioon of this job - i.e. long running snapshots,
or other thing.
I would also examine agent.log on the host where this VR is located - there
might be some traces there...

Try this SQL to list aysnc jobs:

select aj.id,
            case when aj.job_status=1 then 'completed' when aj.job_status=2
then 'progress' when aj.job_status=3 then 'error' end as status,
            aj.created, aj.last_updated, aj.related, account.account_name,
user.username, host.name as host, vm.name as instance, vmj.step, aj.job_cmd
          from async_job aj
          inner join vm_work_job vmj on aj.id = vmj.id
          left join vm_instance vm on vmj.vm_instance_id=vm.id
          left join user on aj.user_id=user.id
          left join account on aj.account_id=account.id
          left join host on vm.host_id=host.id

Alternatively, try to live-migrate VR to another host, and try to add rule
again.

Cheers
Andrija


On Wed, 7 Nov 2018 at 17:59, Ugo Vasi <ugo.vasi@xxxxxxxxx.invalid> wrote:

> Hi all,
> I'm having a problem when I try to insert a firewall rule of an address
> connected to a new VM of a Guest Isolated Network.
>
> After a while the job is removed as FAILED. I try to repeat the
> operation but the problem remains. How can I unblock the situation?
>
> here it is the log of job-927:
>
> 2018-11-07 17:16:45,256 INFO  [o.a.c.f.j.i.AsyncJobMonitor]
> (API-Job-Executor-3:ctx-75ed3861 job-927) (logid:0787853c) Add job-927
> into job monitoring
> 2018-11-07 17:16:45,279 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl]
> (API-Job-Executor-3:ctx-75ed3861 job-927) (logid:0e6c51f7) Executing
> AsyncJobVO {id:927, userId: 2, accountId: 2, instanceType: FirewallRule,
> instanceId: 289, cmd:
> org.apache.cloudstack.api.command.user.firewall.CreateFirewallRuleCmd,
> cmdInfo:
> {"startport":"1","ipaddressid":"39e4cce4-6a6c-4f31-9f19-85a1bfc47705","httpmethod":"GET","ctxAccountId":"2","uuid":"8bccd152-ce2b-4917-9865-3563806cc457","cmdEventType":"FIREWALL.OPEN","cidrlist":"XX.XX.XX.XX/29","protocol":"tcp","response":"json","ctxUserId":"2","ctxStartEventId":"5163","id":"289","endport":"65535","ctxDetails":"{\"interface
>
> com.cloud.network.rules.FirewallRule\":\"8bccd152-ce2b-4917-9865-3563806cc457\",\"interface
>
> com.cloud.network.IpAddress\":\"39e4cce4-6a6c-4f31-9f19-85a1bfc47705\"}","_":"1541607404902"},
>
> cmdVersion: 0, status: IN_PROGRESS, processStatus: 0, resultCode: 0,
> result: null, initMsid: 220777304233416, completeMsid: null,
> lastUpdated: null, lastPolled: null, created: null}
> 2018-11-07 17:16:45,280 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl]
> (qtp1096283470-466:ctx-27e3330a ctx-7e984b1b) (logid:5ebca5bb) submit
> async job-927, details: AsyncJobVO {id:927, userId: 2, accountId: 2,
> instanceType: FirewallRule, instanceId: 289, cmd:
> org.apache.cloudstack.api.command.user.firewall.CreateFirewallRuleCmd,
> cmdInfo:
> {"startport":"1","ipaddressid":"39e4cce4-6a6c-4f31-9f19-85a1bfc47705","httpmethod":"GET","ctxAccountId":"2","uuid":"8bccd152-ce2b-4917-9865-3563806cc457","cmdEventType":"FIREWALL.OPEN","cidrlist":"XX.XX.XX.XX/29","protocol":"tcp","response":"json","ctxUserId":"2","ctxStartEventId":"5163","id":"289","endport":"65535","ctxDetails":"{\"interface
>
> com.cloud.network.rules.FirewallRule\":\"8bccd152-ce2b-4917-9865-3563806cc457\",\"interface
>
> com.cloud.network.IpAddress\":\"39e4cce4-6a6c-4f31-9f19-85a1bfc47705\"}","_":"1541607404902"},
>
> cmdVersion: 0, status: IN_PROGRESS, processStatus: 0, resultCode: 0,
> result: null, initMsid: 220777304233416, completeMsid: null,
> lastUpdated: null, lastPolled: null, created: null}
> 2018-11-07 17:16:45,330 DEBUG [o.a.c.n.t.BasicNetworkTopology]
> (API-Job-Executor-3:ctx-75ed3861 job-927 ctx-2af633c5) (logid:0e6c51f7)
> APPLYING FIREWALL RULES
> 2018-11-07 17:16:45,330 DEBUG [o.a.c.n.t.BasicNetworkTopology]
> (API-Job-Executor-3:ctx-75ed3861 job-927 ctx-2af633c5) (logid:0e6c51f7)
> Applying firewall rules in network Ntwk[206|Guest|8]
> 2018-11-07 17:16:45,345 DEBUG [c.c.a.t.Request]
> (API-Job-Executor-3:ctx-75ed3861 job-927 ctx-2af633c5) (logid:0e6c51f7)
> Seq 1-5860309015115866969: Sending  { Cmd , MgmtId: 220777304233416,
> via: 1(cshp121), Ver: v1, Flags: 100001,
>
> [{"com.cloud.agent.api.routing.SetFirewallRulesCommand":{"rules":[{"id":289,"srcIp":"193.239.54.35","protocol":"tcp","srcPortRange":[1,65535],"revoked":false,"alreadyAdded":false,"sourceCidrList":["XX.XX.XX.XX/29"],"purpose":"Firewall","trafficType":"Ingress","defaultEgressPolicy":false}],"accessDetails":{"
> router.name":"r-12-VM","router.guest.ip":"10.11.12.1","router.ip":"169.254.1.114","zone.network.type":"Advanced","firewall.egress.default":"false"},"wait":0}}]
>
> }
> 2018-11-07 17:18:32,512 WARN  [o.a.c.f.j.i.AsyncJobMonitor]
> (Timer-1:ctx-1960b382) (logid:bcb6ab77) Task (job-927) has been pending
> for 107 seconds
> 2018-11-07 17:19:32,512 WARN  [o.a.c.f.j.i.AsyncJobMonitor]
> (Timer-1:ctx-c7b405f5) (logid:2eda05d8) Task (job-927) has been pending
> for 167 seconds
> 2018-11-07 17:20:32,512 WARN  [o.a.c.f.j.i.AsyncJobMonitor]
> (Timer-1:ctx-9661b60b) (logid:432b6bd2) Task (job-927) has been pending
> for 227 seconds
> 2018-11-07 17:21:32,511 WARN  [o.a.c.f.j.i.AsyncJobMonitor]
> (Timer-1:ctx-18fa2315) (logid:fa867749) Task (job-927) has been pending
> for 287 seconds
> 2018-11-07 17:22:32,512 WARN  [o.a.c.f.j.i.AsyncJobMonitor]
> (Timer-1:ctx-ba0654c9) (logid:572f3a44) Task (job-927) has been pending
> for 347 seconds
> 2018-11-07 17:23:32,511 WARN  [o.a.c.f.j.i.AsyncJobMonitor]
> (Timer-1:ctx-2acb9ef9) (logid:83a6be92) Task (job-927) has been pending
> for 407 seconds
> 2018-11-07 17:24:32,511 WARN  [o.a.c.f.j.i.AsyncJobMonitor]
> (Timer-1:ctx-8658487d) (logid:8ad384ee) Task (job-927) has been pending
> for 467 seconds
> 2018-11-07 17:25:32,511 WARN  [o.a.c.f.j.i.AsyncJobMonitor]
> (Timer-1:ctx-9b2a9bc2) (logid:6d4f5007) Task (job-927) has been pending
> for 527 seconds
> 2018-11-07 17:26:32,512 WARN  [o.a.c.f.j.i.AsyncJobMonitor]
> (Timer-1:ctx-3522c7f8) (logid:c5609631) Task (job-927) has been pending
> for 587 seconds
> 2018-11-07 17:27:32,511 WARN  [o.a.c.f.j.i.AsyncJobMonitor]
> (Timer-1:ctx-762be74d) (logid:2942dfbd) Task (job-927) has been pending
> for 647 seconds
> 2018-11-07 17:28:32,512 WARN  [o.a.c.f.j.i.AsyncJobMonitor]
> (Timer-1:ctx-2ce78e8b) (logid:ae408435) Task (job-927) has been pending
> for 707 seconds
> 2018-11-07 17:29:31,232 DEBUG [c.c.a.t.Request]
> (API-Job-Executor-3:ctx-75ed3861 job-927 ctx-2af633c5) (logid:0e6c51f7)
> Seq 1-5860309015115866969: Received:  { Ans: , MgmtId: 220777304233416,
> via: 1(cshp121), Ver: v1, Flags: 0, { GroupAnswer } }
> 2018-11-07 17:29:31,235 WARN  [c.c.n.f.FirewallManagerImpl]
> (API-Job-Executor-3:ctx-75ed3861 job-927 ctx-2af633c5) (logid:0e6c51f7)
> Failed to apply firewall rules due to : Resource [DataCenter:1] is
> unreachable: Unable to apply firewall rules on router
> 2018-11-07 17:29:31,300 DEBUG [o.a.c.n.t.BasicNetworkTopology]
> (API-Job-Executor-3:ctx-75ed3861 job-927 ctx-2af633c5) (logid:0e6c51f7)
> APPLYING FIREWALL RULES
> 2018-11-07 17:29:31,301 DEBUG [o.a.c.n.t.BasicNetworkTopology]
> (API-Job-Executor-3:ctx-75ed3861 job-927 ctx-2af633c5) (logid:0e6c51f7)
> Applying firewall rules in network Ntwk[206|Guest|8]
> 2018-11-07 17:29:31,314 DEBUG [c.c.a.t.Request]
> (API-Job-Executor-3:ctx-75ed3861 job-927 ctx-2af633c5) (logid:0e6c51f7)
> Seq 1-5860309015115867196: Sending  { Cmd , MgmtId: 220777304233416,
> via: 1(cshp121), Ver: v1, Flags: 100001,
>
> [{"com.cloud.agent.api.routing.SetFirewallRulesCommand":{"rules":[{"id":289,"srcIp":"193.239.54.35","protocol":"tcp","srcPortRange":[1,65535],"revoked":true,"alreadyAdded":false,"sourceCidrList":["XX.XX.XX.XX/29"],"purpose":"Firewall","trafficType":"Ingress","defaultEgressPolicy":false}],"accessDetails":{"
> router.name":"r-12-VM","router.guest.ip":"10.11.12.1","router.ip":"169.254.1.114","zone.network.type":"Advanced","firewall.egress.default":"false"},"wait":0}}]
>
> }
> 2018-11-07 17:29:32,511 WARN  [o.a.c.f.j.i.AsyncJobMonitor]
> (Timer-1:ctx-23b76d0d) (logid:57a65a25) Task (job-927) has been pending
> for 767 seconds
> 2018-11-07 17:30:32,512 WARN  [o.a.c.f.j.i.AsyncJobMonitor]
> (Timer-1:ctx-f049b29a) (logid:7fbb726e) Task (job-927) has been pending
> for 827 seconds
> 2018-11-07 17:31:32,511 WARN  [o.a.c.f.j.i.AsyncJobMonitor]
> (Timer-1:ctx-717decf8) (logid:88f19102) Task (job-927) has been pending
> for 887 seconds
> 2018-11-07 17:32:32,512 WARN  [o.a.c.f.j.i.AsyncJobMonitor]
> (Timer-1:ctx-4768ae42) (logid:55f233fa) Task (job-927) has been pending
> for 947 seconds
> 2018-11-07 17:33:32,511 WARN  [o.a.c.f.j.i.AsyncJobMonitor]
> (Timer-1:ctx-816fef7b) (logid:5d9db903) Task (job-927) has been pending
> for 1007 seconds
> 2018-11-07 17:34:32,511 WARN  [o.a.c.f.j.i.AsyncJobMonitor]
> (Timer-1:ctx-b8559261) (logid:4dcb351e) Task (job-927) has been pending
> for 1067 seconds
> 2018-11-07 17:35:32,511 WARN  [o.a.c.f.j.i.AsyncJobMonitor]
> (Timer-1:ctx-94e242a4) (logid:6388b17a) Task (job-927) has been pending
> for 1127 seconds
> 2018-11-07 17:36:32,511 WARN  [o.a.c.f.j.i.AsyncJobMonitor]
> (Timer-1:ctx-79404740) (logid:0dcdd7aa) Task (job-927) has been pending
> for 1187 seconds
> 2018-11-07 17:37:32,512 WARN  [o.a.c.f.j.i.AsyncJobMonitor]
> (Timer-1:ctx-5f60335c) (logid:2039a058) Task (job-927) has been pending
> for 1247 seconds
> 2018-11-07 17:38:32,511 WARN  [o.a.c.f.j.i.AsyncJobMonitor]
> (Timer-1:ctx-ca5488fa) (logid:0c78bc1a) Task (job-927) has been pending
> for 1307 seconds
> 2018-11-07 17:39:31,688 DEBUG [c.c.a.t.Request]
> (API-Job-Executor-3:ctx-75ed3861 job-927 ctx-2af633c5) (logid:0e6c51f7)
> Seq 1-5860309015115867196: Received:  { Ans: , MgmtId: 220777304233416,
> via: 1(cshp121), Ver: v1, Flags: 0, { GroupAnswer } }
> 2018-11-07 17:39:31,735 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl]
> (API-Job-Executor-3:ctx-75ed3861 job-927) (logid:0e6c51f7) Complete
> async job-927, jobStatus: FAILED, resultCode: 530, result:
> org.apache.cloudstack.api.response.ExceptionResponse/null/{"uuidList":[],"errorcode":530,"errortext":"Failed
>
> to create firewall rule"}
> 2018-11-07 17:39:31,737 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl]
> (API-Job-Executor-3:ctx-75ed3861 job-927) (logid:0e6c51f7) Publish async
> job-927 complete on message bus
> 2018-11-07 17:39:31,737 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl]
> (API-Job-Executor-3:ctx-75ed3861 job-927) (logid:0e6c51f7) Wake up jobs
> related to job-927
> 2018-11-07 17:39:31,737 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl]
> (API-Job-Executor-3:ctx-75ed3861 job-927) (logid:0e6c51f7) Update db
> status for job-927
> 2018-11-07 17:39:31,739 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl]
> (API-Job-Executor-3:ctx-75ed3861 job-927) (logid:0e6c51f7) Wake up jobs
> joined with job-927 and disjoin all subjobs created from job- 927
> 2018-11-07 17:39:31,743 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl]
> (API-Job-Executor-3:ctx-75ed3861 job-927) (logid:0e6c51f7) Done
> executing
> org.apache.cloudstack.api.command.user.firewall.CreateFirewallRuleCmd
> for job-927
> 2018-11-07 17:39:31,744 INFO  [o.a.c.f.j.i.AsyncJobMonitor]
> (API-Job-Executor-3:ctx-75ed3861 job-927) (logid:0e6c51f7) Remove
> job-927 from job monitoring
>
>
>
> Configuration:
> ACS version 4.11.1.0
> Hypervisor KVM
> S.O. Ubuntu 16.04
> --
>
> *Ugo Vasi* / System Administrator
> ugo.vasi@xxxxxxxxx <mailto:ugo.vasi@xxxxxxxxx>
>
>
>
>
> *Procne S.r.l.*
> +39 0432 486 523
> via Cotonificio, 45
> 33010 Tavagnacco (UD)
> www.procne.it <http://www.procne.it/>
>
>
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> dell'art. 616 c.p., che ai sensi del Decreto Legislativo n. 196/2003
> "Codice in materia di protezione dei dati personali". Se avete ricevuto
> questo messaggio per errore, vi preghiamo di distruggerlo e di informare
> immediatamente Procne S.r.l. scrivendo all' indirizzo e-mail
> info@xxxxxxxxx <mailto:info@xxxxxxxxx>.
>
>

-- 

Andrija Panić