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Could not connect to VIRTUAL-ROUTER-IP due to Connection timed out

Hello folks,


         I have a very frustrating issue. I'm not sure if this is a bug or


Current environment : CloudStack 4.11.1 (shapeblue) + VMware 5.5, Local
storage, Basic Networking.  ( this is an old environment, 4.5.2, . 4.9,
4.11.1 )         


         Right now I get the following error :  deployedCheckSshCommand)
(logid:236afb1a) Could not connect to due to Connection timed out, my router is stuck in
starting mode.


         After testing manually I saw that I'm not able to connect to VR by
using SSH (management -> virtual router ) I was able to ping, telnet on 80
but not able to connect on 3922 . :


         [root@cloud-emea ~]# ping

PING ( 56(84) bytes of data.

64 bytes from icmp_seq=1 ttl=63 time=1.83 ms


--- statistics ---

1 packets transmitted, 1 received, 0% packet loss, time 932ms

rtt min/avg/max/mdev = 1.832/1.832/1.832/0.000 ms

[root@cloud-emea ~]# telnet


Connected to

Escape character is '^]'.


telnet> quit

Connection closed.

[root@cloud-emea ~]# telnet 3922




    I come with the idea connect on VR by using console and add the
following firewall rule : iptables -A INPUT -p tcp -m state --state NEW
--dport 3922 -j ACCEPT, my problem was "fixed" but after sometime I have the
same issue again, for example in case of my router is destroyed.  




 I really appreciate any suggestion or help