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Upgrading from 4.9 to 4.10


We’re attempting an upgrade from 4.9 to 4.10, but we cannot seem to get past the SystemVM 4.10 download stage.  When registering a new template according to the documentation, the newly created systemvm-4.10 never enters the ready state.  I have tried downloading from the repository as well as uploading the systemvm from my local computer but it never seems to complete, and we cannot move forward.

Can anyone share any insights into this problem?